Privacy Policy
How Dyad Property Management collects, uses, and protects information submitted through dyadpm.com. Questions? Call (931) 451-8111.
About This Page
What This Privacy Policy Covers
This Privacy Policy describes how Dyad Property Management (“we,” “us,” or “our”) collects, uses, and shares information from visitors to dyadpm.com and from clients who use our property management services. Our principal office is located at 405B Ronan Way, Spring Hill, TN 37174.
We take your privacy seriously. We do not sell your personal information to third parties. We collect only what we need to respond to your inquiries and deliver our services. Below is a plain-English explanation of our data practices.
If you have questions about this policy or want to request deletion of your information, contact us at [email protected] or call (931) 451-8111.
Last updated: March 1, 2026
Information We Collect
We collect information you provide directly to us through contact forms, inquiry forms, and the get-started form on dyadpm.com. This includes your name, email address, phone number, property address, and any message or details you submit. We also collect standard web analytics data (page views, session duration, referral source) through Google Analytics.
How We Use Your Information
We use the information we collect to respond to your inquiry, provide property management services, communicate with tenants and owners about their accounts, and send service-related communications. We do not use your information to send unsolicited marketing emails. We do not sell your personal information to third parties.
Third-Party Service Providers
Dyad uses the following third-party platforms in operating our business and website:
- Buildium — our property management software platform for owner portals, tenant portals, maintenance ticketing, and financial reporting.
- Google Analytics — website analytics to understand traffic and usage patterns.
- Cloudflare Turnstile — bot protection on our contact forms.
- Google Ads — we may use conversion tracking to measure ad performance.
Each of these providers has its own privacy policy and data practices. We select providers that maintain appropriate security standards.
Cookies and Tracking
dyadpm.com uses cookies and similar technologies for analytics and security. Google Analytics uses cookies to track sessions and page views. Cloudflare Turnstile uses cookies as part of bot detection. You can disable cookies in your browser settings, though some site features may not function correctly.
Data Security
Dyad uses HTTPS encryption on all pages of dyadpm.com. We limit access to personal data to authorized personnel. We use reputable third-party platforms with their own robust security practices. No method of internet transmission is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain inquiry and contact form submissions for as long as reasonably necessary to respond to your inquiry and conduct our business. Active client records are retained for the duration of the management relationship and for a reasonable period afterward as required by business and legal obligations.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us at [email protected] or calling (931) 451-8111. We will respond to reasonable requests within a reasonable timeframe.
External Links
Our website includes hyperlinks to external platforms such as the Buildium tenant portal, RealGeeks listing pages, and other third-party service providers. This Privacy Policy governs dyadpm.com only and does not extend to any external website. We encourage you to review the privacy policies of any external platform you access through our site.
Cookies
dyadpm.com uses standard web cookies to support site functionality. We do not use tracking cookies for advertising retargeting or share cookie data with third-party advertising networks. You can disable cookies in your browser settings; some site features may not function properly if cookies are disabled.
Data Retention
Dyad retains personal information only as long as necessary to fulfill the purposes described in this policy or as required by applicable law. Contact form submissions are retained for 24 months. Owner and tenant records are retained for the duration of the management relationship and for a period thereafter as required by Tennessee landlord-tenant law and business record requirements.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be reflected by the “Last updated” date shown at the top of this page. Continued use of dyadpm.com after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy, contact us at [email protected] or call (931) 451-8111. Our office is at 405B Ronan Way, Spring Hill, TN 37174.
Privacy
Privacy FAQ
What personal information does Dyad collect?
Dyad collects information you provide through contact and inquiry forms — name, email address, phone number, and property details. We also collect standard web analytics data such as page views and session duration through Google Analytics. We only collect what is necessary to respond to your inquiry or provide our services.
How does Dyad use my information?
We use your information to respond to inquiries, provide property management services, and communicate with tenants and owners about their accounts and lease terms. We do not sell your personal information to third parties under any circumstances.
Does Dyad share my information with third parties?
Dyad does not sell personal information. We may share information with service providers such as Buildium, Google Analytics, and Cloudflare that help us operate our business. All such providers are subject to confidentiality agreements and their own published privacy policies.
Does Dyad use cookies on dyadpm.com?
Yes. dyadpm.com uses cookies for analytics purposes through Google Analytics and for security through Cloudflare Turnstile on contact forms. You can disable cookies in your browser settings at any time, though some features such as form submission may not function correctly without them.
How does Dyad protect my personal information?
Dyad uses HTTPS encryption on all pages, limits access to personal data to authorized personnel only, and relies on reputable third-party platforms including Buildium and Cloudflare that maintain their own robust security practices. No internet transmission is 100% secure, but we take reasonable precautions to protect your data.
How do I contact Dyad with privacy questions?
To ask questions about your data or privacy practices, email [email protected] or call (931) 451-8111. Our office is at 405B Ronan Way, Spring Hill, TN 37174. We aim to respond within two business days. Also see our contact page.